Cancellations – Refunds

Can I return a product? If for any reason you have changed your mind about a product you received, you can return it within 14 working days from the date of receipt of the order at your own expense, as long as the product and its original packaging are intact. To proceed with the return process, you must contact us on +306945970297 and then proceed to send to Valis Kids Fashion, Kiato Korinthias – 20200 We will email you a credit voucher equal to the value of the returned product, which you can redeem on your next purchase. I received a defective product. What am I doing;

We do our best to ensure that the products reach you in perfect condition. If you nevertheless receive a defective product, damaged in transit or not what you ordered, please contact us on +306945970297, send the product to Valis Kids Fashion, Kiato Korinthias – 20200 and we will return costs (excluding cash on delivery costs) and we will refund your money within 15 days to your credit card or bank account of your choice, depending on how you paid for the specific product. Alternatively, if you wish, we will send you a credit code equal to the value of the returned product, which you will be able to redeem on your next purchase. Am I liable for return shipping costs? If you change your mind about a purchase, the cost of returning it will be borne by you. If you want us to send you another product instead of the returned one, the shipping costs are borne by you. If the mistake is ours, i.e. if you received the wrong product or a defective product, then the return costs are borne by Valis Kids Fashion. Cash on delivery costs are non-refundable.

How do I ship the product back to you? We recommend that you send the products you wish to return with a courier service for more security, as we are not responsible for any products that may be lost or damaged during their return to us. I would prefer to return the product in person. Is it happening?

Yes, contact us at or phone +306945970297, Monday to Friday 09.30-15.30, and we will arrange the day and time when you can stop by Valis Kids Fashion, Kiato Korinthias and return the product.